At Koala we believe that designing better habitats leads to better lives – for our people, our planet, and the communities we’re part of. For a decade we have been perfecting our approach to furniture design; creating beautiful, flexible, innovative and sustainable products that solve the needs of real people.

Why we have this role @ Koala

As the Supply Chain Analyst for logistics & fulfilment, you are the financial and analytical backbone of operations, maintaining financial reporting, ensuring efficiency, driving performance improvements and inventory accuracy. This role is vital in identifying areas for improvement and developing tools to monitor key performance indicators. The role works closely with Global finance & planning as well as product development representatives.

What key responsibilities does this role have @ Koala?

Financial Accuracy & Control

• Budgeting & Planning: Support the Finance team with quarterly and annual budget preparation by collecting, cleaning, and validating large historical cost data sets for warehousing and transport activities, including cost overlays outside of unit economics.

• Koala Unit Economics: Conduct regular review and update of the unit economics for fulfilment activities. These critical metrics feed directly into the Product team's future product development and the company's accurate reporting of margins (C1 & C2) and revenue projections.

• Invoice Management & Validation: Conduct weekly tracking and validation of transport and warehouse / order fulfilment invoices to ensure accuracy and prepare them for essential end-of-month processing, actively identifying and resolving any invoicing errors.

• Financial Reporting Support: Work closely with the Finance team to support end-of-month financial reporting by providing account accruals for order fulfilment activity and supplying detailed context on monthly operational activities.

• Process Improvement Projects: Initiate and lead improvement projects focused on creating a leaner operation, initiatives include driving greater inventory storage utilisation outcomes and non-core range (NRG) management also specifically working to validate our invoicing processes and drive better KPIs from our transport and warehousing partners.

Inventory Management

• Stock Reconciliation: Conduct the monthly stock reconciliation process to ensure accurate inventory alignment between Koala and partner warehouse systems.

• Discrepancy Investigation: Actively investigate stock discrepancies using warehouse transaction reports, historical Stock on Hand (SOH) reports, and NetSuite inbound/outbound transaction data to maintain inventory integrity.

• Monthly Team Reporting: Own the preparation of monthly team meeting slides, ensuring all KPI and financial performance data and graphs are accurately updated and clearly communicated.

• Stocktake management: Coordination of annual stocktake with IFC and CTI as well as managing relationships with Koala Finance team and External auditors. Collating of results and reconciliation of perpetual inventory systems.

Operational Planning & Performance

• Outbound Forecasting: Own the monthly outbound forecast. You will translate the core sales forecast into a physical carton projection that respects daily warehouse picking capacity, adjusting the forecast as needed during peak-sale periods and sharing the final plan with our Order Fulfilment and Transport LMD partners.

• KPI Management & Visualisation: Proactively track and monitor Key Performance Indicators (KPIs) for all logistics and warehouse service providers. You will prepare detailed reports, including relevant graphs and visualisations, for presentation during regular stand-up and monthly team meetings. Ensure the monthly report that feeds into the Koala MBR is prepared for the team.

• Continuous Improvement Analysis: Working closely with the Global Head of Fulfilment, you will execute ad hoc data analysis to support and drive continuous improvement initiatives, evaluating opportunities to optimise and manage associated costs across inventory management, storage, and overall supply chain processes.

Ideal background... 

• Several years of experience (3+) in a similar data-focused and financial role.

• A whiz with data and know your way around Excel and Google Sheets like the back of your hand.

• A natural at turning data into easy-to-understand reports, visuals, and insights

• Strong working knowledge of the Google Suite; experience with NetSuite or similar ERP platforms is a bonus

• Top-notch communication skills and are great at working with people from all over the world.

• A creative problem-solver who thinks about how your work impacts the whole business.

• Takes ownership of their projects and is ready to jump in and get things done.

• You'll love being a part of our diverse, global team and enjoy a fun, fast-paced work environment.

• AI-curious and loves to automate.

• Bonus points for previous experience within the supply chain industry.

Treehouse Perks and Privileges…

Koala is only great when its employees are happy — and we’re one happy bunch!

• Hybrid working - We’re mixing it up with ~3 days back in the Alexandria Treehouse (office) and work from bed/home (WFB)

• Take a break - Generous time off - volunteer, parental, Koala life leave and more to help keep your work-life balance, balanced.

  Treehouse goods - Fully stocked kitchen with an emphasis on healthy local produce, think bougie brekky, salad bar, kombucha on tap, monthly barbies and more.

• Pet-friendly - The Koala Treehouse is as pet-friendly as they get!

• Surprise & delight - The two-word combo at the core of everything we do. All Koalas can expect to enjoy free Koala products with ‘mates rates’ for your friends and fam.

• Support & wellbeing - Our employee experience respects and embraces all families, formed, found and evolving. You’ll have access to our Employee Assistance Program, which includes unlimited sessions for financial, work, relationship, family or wellbeing support.

• Accelerate your career - via our Learning Management platform Juno, as well as individual and team growth budgets and dedicated days.

• Community & connection - We believe that simply doing ‘no harm’ isn’t good enough So, how are we doing our part? BCorp Certified, WWF Partnership, volunteer days, a member of SoftLanding, 1% and so much more.

All in all, the Koala Kommunity is a great place to hang out and belong to!

Koalities we look for…

At Koala, we do things a little differently and we don’t shy away from the fact that we expect a lot from our employees! We are ambitious. We are curious. We are selfless. We want you to challenge expectations, always look to make a difference and give us something different from the norm. We want people that bring great energy, that have a long-game focus and are always trying to find new angles and approaches to the way we work. We're a team full of entrepreneurial spirit and have a relentless focus on 'what's next' but while always reviewing 'what's been done' and learning, growing and adapting. We're confident, but NEVER arrogant and we adapt to change like Steve Smith under a short ball. Honesty and empathy drive everything we do, as well as a total focus on exceeding our customers’ expectations. So if you feel like this could be you... well what the bloody hell are you waiting for? Drop us a line, and let's see what you've got! ;)

There’s no such thing as a ‘perfect’ candidate, Koala is a place where everyone has opportunity. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day. We’re an equal opportunity employer, and recognise that a diverse workforce is crucial to our success as a business.

To read more, check out our careers, LinkedIn, or the great work we do with Work180.